Online Delivery Terms & Conditions
Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.
1. Out of Stock Item
"Out of Stock" situation may occur despite our effort in keeping sufficient stocks. You shall be notified at the ordering page as updated in online purchase website. We seek your kind understanding for cases when we are unable to meet your requirements.
2. Join Meiji as Online Shop Member
You may choose to sign up for a store account and receive various benefits. Such benefits are at the sole discretion of Meiji Online Shop.
NO DELIVERY CHARGE for orders above $75 based on purchase amount before discount and rewards points offset.
4. Order Cut-Off Time
Place your order before 10am daily except for weekends. All orders placed after 10am from Mondays to Fridays are considered as next working day for delivery arrangement.
Meiji operating hours are from Monday to Friday. For delivery on Monday, the order cut-off time is still Friday, 10am.
5. Change of Particulars
All online users may update their profile details under their login id in the membership panel. Please take note that any change of particulars such as address, telephone number, credit card and etc is not accepted after users click on the checkout button to process for payment, as the customer details will reflect the same data at the point of transaction.
6. Delivery Arrangement & Time
Delivery will be arranged within 3 to 7 working days or on separate advices due to unforeseen circumstances such as out of stock situation, tight delivery schedules and large order quantity, etc. You may indicate your preferred time slot at the point of transaction. For example, between 8am to 10am, between 10am to 12noon, between 12noon to 2pm, between 2pm to 4pm, between 4pm to 6pm, between 6pm to 8pm or between 8pm to 10pm.
All Goods purchased from Meiji will only be delivered to addresses within Singapore. No delivery will be made outside Singapore or to post office boxes.
7. Receiving Party
Please ensure that you or a family member is present during our delivery of your purchases to your stated address as per your requested delivery time frame. Meiji shall not be held responsible for all perishable and deteriorated products.
All payments must be made through Credit Card via Paypal services. You will be directed to the Paypal checkout panel after you click on "Checkout with Paypal".
9. Credit Card Charge Slip
Please ensure that the amount on the Paypal Credit Card Charge Slip and our Invoice, both attached to your delivered purchases, are duly tally.
10. Invoice Cum Delivery Order
In the event of wrong items being delivered, please call Meiji using “Contact Us”.
11. Product Prices
The product price includes GST. Total cost will be the Total Product Amount + Delivery Charges.
12. Cancellation of Orders
As the orders are processed with Paypal services, no cancellation is allowed after you have proceeded to confirm your payment via credit cards to Paypal.
13. Applicable Law
The Meiji Online Shop is created, operated and controlled by Meiji in the Republic of Singapore. The laws of the Republic will govern the Legal Notices and Conditions of Use without giving effect to any principles or conflicts of laws.